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Privacy Policy

Crownhawk Properties Limited T/a Low Cost Vans and First National Cars takes the safety, security and use of individual(s) or business’ data very seriously.

This policy sets out how Crownhawk Properties Limited collects data via our website, Facebook and other relevant media platforms and thereafter on a one to one basis via the sales and client relations departments this is in line with the processing of your initial enquiry and any order or agreement you may choose to progress with.


By submitting an enquiry via our website or other media platforms you agree and accept the practices as detailed in this privacy notice.


Collection and Control of your Information


We collect the minimum amount of information from our website or other media platforms which allows us to fulfil your request for our products or services at the given time.


During our qualification process, fulfilments of a finance application and thereafter for progression of an order we will require further information to complete these commitments.


During the collection of sensitive data you will be advised of the specific reasons for the collection and use of such information. The information collected will only be used for the specific reasons advised and if your information is used for any other reasons than advised, further consent will be sought. The information collected will be the minimum amount required to conclude our services and information will only be collected if necessary.


Sharing of your Information (Our Use)


You will be advised of any approved finance lender, dealer, supplier or third party with whom information is shared with and why. Your information will not be shared with a third party unless they have a legitimate interest in allowing us to process or fulfil an order and you have consented to this. Your information will also be shared with credit and fraud prevention agencies where the fulfilment of a credit application is needed.


Where information is shared with a finance lender for the purpose of a credit application, the use of automated decision making by the funder may be used. This type of decision will use the information provided by you at the point of application.


Information provided to Low Cost Vans will not be shared or stored outside of the UK. Information shared with third party providers may store your information outside of the UK and will have a GDPR privacy policy to enable this. For more information please contact us on the details below. 


Your information is not provided to these companies for marketing purposes.


Sharing of Information (Other)


Your information may be shared with government agencies or other companies assisting in fraud prevention or investigation. We may do so when:


  1. Permitted or required by law; or,

  2. Trying to protect against or prevent actual or potential fraud or unauthorised transactions; or,

  3. Investigating fraud which has already taken place.


Your information is not provided to these companies for marketing purposes.


The future use and accuracy of your information


The future use of your information is only used with your consent; this contact may be for contractual or marketing purposes. You can update your preferences on how your information is used by contacting us via email at preferences@lowcostvans.co.uk or call us on 01792 818 538.


We aim to keep the information held as accurate and up to date as possible. If you would like to request, amend or delete any information held by Low Cost Vans about you, email us at datacontrol@lowcostvans.co.uk or call us on 01792 818 538.


Written requests can be posted to Rob Adams, Low Cost Vans, Main Road, Siding Terrace, Skewen, Neath, SA10 6RF.


Crownhawk Properties Limited has the right to decline a request to delete or change preferences based on a legitimate interest or contractual interest in retaining your information or preferences.


To request a copy of Low Cost Vans Data Protection Policy please make your request in writing to the same address above.


Making a complaint


If you have any concerns about how your personal information is handled, you can contact us direct by writing to;


Rob Adams, Low Cost Vans, Main Road, Siding Terrace, Skewen, Neath, SA10 6RF, or via email to datacontrol@lowcostvans.co.uk or call us on 01792 818 538


If you remain dissatisfied having spoken to us you can raise your concerns with the complaint supervisory authority, The Information Commissioner’s Office (ico.). To do this click the link; https://ico.org.uk/concerns/handling/

Cookie/Tracking Technology


Our website may use cookies and tracking technology. This technology, with your permission, is useful for gathering information such as how many visitors and how those visitors used our site. This information allows us to the customisation of experiences within our site based on the information gathered. Cookie and Tracking technology does not gather personal information from our website visitors, however they can be used to retain user preferences, likes and dislikes. You may also choose to decline the use of cookies.


Google Analytics


We use Google Analytic features on our website based on display advertising .You are able to opt out of Google Analytics for display advertising and customise Google Display Network ads by using the ‘Ad’s settings’ or by installing a browser   ad-on.


Low Cost Vans uses remarketing with Google Analytics to advertise online and Google may show our ads on sites across the internet. Low Cost Vans, Google and third party vendors may use first party and third party cookies as well as Googles Internet based adverting or third party audience data such as age, gender and interests. This informs optimises and serves ads based on your past visits to our website, as well as reporting how your ad impressions, ad services and interactions with these ads and services relates to your use of our website.


Facebook and Other Third Parties


These websites use cookies, web beacons and similar technologies to collect and receive information from websites, browsers and elsewhere on the internet and use that information to provide measurement services and targeted advertising. You can opt out of these options by using the service offered by the Digital Advertising Alliance.


Links to Other Websites


Our website may host links to approved partners, funders or associates of Low Cost Vans. Although we host these links, Low Cost Vans and the privacy policy of Low Cost Vans does not have any governance or control over these websites. Therefore, Low Cost Vans does not accept any responsibility for any information you may share whilst visiting these sites and recommends you take the time to read the appropriate privacy statements for these websites.

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  2. All Finance options available
  3. HP/Lease/Contract Hire/Buy
  4. Up to 5 Years to pay
  5. Personal and business van finance
  6. Brand new UK supplied vehicles
  7. Full manufacturers warranty
  8. Any vehicle part exchanged
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